Support Database
User Manuals
Reset to Factory Settings
CADian provides the option to reset the program to its factory settings. This can be particularly helpful if user profiles are corrupted or unexpected program issues occur.
The file IcadConfiguratorManager.exe is located in the CADian program directory.
After launching this tool, the following functions are available:
- Creation of a backup of the complete CADian profile
(including all relevant registry entries) - Full reset of the profile to factory settings
It is recommended to always create a backup of the existing profile before performing a reset, so that individual settings can be restored if necessary.
Installation Guide – Network License
Here you can download the installation guide for CADian network licenses as a PDF.
Change Language
How can the language in CADian be changed?
The language can be changed in the options (command: _OPTIONS) under the Display tab. After making the change, CADian must be restarted.
All available languages are installed automatically with CADian. Therefore, the language can be switched at any time without additional downloads.
General Installation Guide
The installation guide can be downloaded here as a PDF.
Changing License Type (Demo Network / Perpetual License)
Problem:
During the installation of CADian, the licensing type is defined (network license or perpetual stand-alone license with serial number). When starting the program, either the serial number is requested or the system searches for a network server. This behavior also persists after the free demo version has expired.
How can this be changed afterward?
Solution:
Run the file CADSvp.exe located in the respective CADian 20XX program directory.
The program directory is typically found at:
C:\CADian\CADian [Program Version]\
After executing the file, a window will appear where you can switch between network license and serial number.
Perpetual licenses use serial numbers, while network licenses access the license server.
Notes:
- The serial number can be entered including hyphens; the hyphens will be removed automatically.
- The server IP address is not required or is assigned automatically.
FAQ
Can external profiles (.arg) or .cuix files be loaded?
ARG profiles from other vendors cannot be loaded.
External .CUI files can be used, provided that the commands they contain are supported by CADian.
Note: CUIX files are compressed CUI files in ZIP format.
Can CADian Be Used Offline (e.g., on a Construction Site)? If So, for How Long?
Perpetual licenses and annual subscriptions can be used without an internet connection after activation. The license is activated once and then stored locally on the respective computer.
For network licenses, the license is automatically checked via the license server in the network when the program starts and at regular intervals. For this, the license server must be accessible.
Error Messages
Note on the German Translation of CADian
CADian has been fully translated into German. Despite careful implementation, translation errors, inaccuracies, or inconsistencies in terminology may still occur in certain areas.
If you notice any such issues, we kindly ask you to inform us. Your feedback helps us continuously improve the German version of CADian.
Error [1260:31] CADian Licence Server Connection Error
![Error [1260:31] CADian Licence Server Connection Error](https://www.cadian.info/media/images/contentbilder/fehler_1260-31_1.png)
If the message
“The installation of the client identity failed because a client identity using the same server is already installed”
is displayed, the client identity on the affected computer must be reset.
Proceed as follows:
1. Reset Settings in the Local License Service
Open the following address in a web browser:
- Select Configuration from the menu on the left.
- Switch to the [Access to Remote License Managers] tab (3rd tab).
- Check the entry Remote License Search Parameters and reset it to the default value:
- Click [Set Defaults]
- Then click [Submit]
2. Resend the Identity Link via the Administrator
The administrator must log in to the corresponding portal:
Open:
https://cadian.prod.sentinelcloud.com/customer
- Log in using the administrator email address and password.
- Open the [Machine Accounts] menu (right-hand side).
- In the Actions column, click the icon with the three vertical dots.
- Select Copy Identity Link
A message will appear in the upper right corner:
“Successfully copied the identity link to the Clipboard.”
The identity link is now in the clipboard and must be forwarded to the client user.
3. Steps for the Client User
- Open a web browser.
- Paste the received identity link into the address bar.
- Press Enter until the [Install] button appears.
- Click [Install] to allow the application to access the computer.
Finally, start CADian and check if it is working properly.
Network License Error – Network Server
If the message
“The installation of the client identity failed because a client identity using the same server is already installed”
appears, proceed as follows:
1. Open the Local License Service in the Web Browser
Open the following address:
- Configuration
→ Menu item on the left side - Click the [Access to Remote License Managers] tab
→ 3rd tab in the menu - Check the value Remote License Search Parameters and reset it to default
→ Click [Set Defaults] - Click [Submit]
2. Have the Identity Link Resent by the Administrator
The administrator must log in to the corresponding portal:
- Open:
https://cadian.prod.sentinelcloud.com/customer
Log in with the administrator’s email and password.
- Click the [Machine Accounts] menu
→ Menu on the right side - Click the icon (3 vertical dots) in the Actions column
- Click Copy Identity Link
- A message will appear in the top-right corner:
“Successfully copied the identity link to the Clipboard.”
- A message will appear in the top-right corner:
- The identity link is now stored in the clipboard and must be sent to the client user.
3. Steps for the Client User
- Open a web browser
- Paste the identity link into the address bar
- Press Enter until the [Install] button appears
- Click [Install] to allow the application to access the end user’s computer
- Try to start CADian
Access License Server
CADian uses the Sentinel RMS License Manager for network and subscription licensing.
Here you can manage your network licenses and annual subscriptions. You do not need your own server or network for your network licenses.