Terms and Conditions

General Terms and Conditions (GTC) – CAADiX GmbH

1. Provider and Scope
1.1 The provider of this online shop and contractual partner is CAADiX GmbH, Förche 46, 39040 Naz-Sciaves, Italy, Tax Number IT03218810210 (hereinafter “CAADiX”).
1.2 These General Terms and Conditions (GTC) apply to all contracts concluded between CAADiX and customers via the online shop. They apply in particular to the sale and provision of software licenses for the CAD software “CADian”, for annual subscriptions, as well as for service and maintenance packages.
1.3 The offer is primarily aimed at businesses (B2B), but may also be used by private individuals (consumers).
1.4 Any deviating or supplementary terms and conditions of the customer shall not become part of the contract unless CAADiX expressly agrees to their validity in writing.

2. Subject Matter of the Contract
2.1 The subject of the contract is the paid granting of usage rights to the CADian software and, where applicable, the provision of service or maintenance services in accordance with the respective product description in the online shop.
2.2 The software itself can be downloaded free of charge from the CAADiX website. The purchase relates exclusively to the license (activation/usage rights) and agreed additional services.
2.3 Provision is exclusively digital. No physical data carrier will be delivered.
2.4 After successful purchase, the customer will receive an email with the required access data or information for using the software.

3. Conclusion of Contract
3.1 The presentation of products in the online shop does not constitute a legally binding offer but an invitation to place an order.
3.2 By submitting the order, the customer makes a binding offer to conclude a contract.
3.3 The contract is concluded as soon as CAADiX confirms the order by email or provides the access data.

4. Payment
4.1 Payment is made exclusively by credit card via the payment service provider offered in the online shop.
4.2 The purchase price is due immediately upon conclusion of the contract or payment authorization.
4.3 For subscriptions and service packages, the respective amount due will be automatically charged to the stored credit card at the beginning of each new term.

5. Provision and Use
5.1 The access data or license activation is generally provided immediately after receipt of payment via email.
5.2 The customer is responsible for ensuring that their IT environment meets the system requirements for using the software.
5.3 The customer is obliged to keep the received access data confidential and protect it from access by third parties.

6. Usage Rights and License Terms
6.1 The customer receives a non-exclusive, non-transferable right to use the software in accordance with the purchased license model (e.g. perpetual license or time-limited subscription).
6.2 The software may only be used within the contractually agreed scope. Transfer, rental, sublicensing, or making the software publicly available is not permitted.
6.3 Reverse engineering, decompilation, or any other modification of the software is prohibited unless expressly permitted by law.

7. Perpetual Licenses (One-Time Purchase)
7.1 Upon purchase of a perpetual license, the customer receives an unlimited right to use the acquired version of the software.
7.2 After activation of the perpetual license, cancellation or reversal is excluded, to the extent permitted by law.
7.3 Updates, upgrades, or support services are only included in perpetual licenses if explicitly agreed.

8. Annual Subscriptions
8.1 Annual subscriptions are concluded for the specified term (usually 12 months).
8.2 The subscription automatically renews for an additional term unless it is canceled before the end of the current period.

9. Service Packages / Maintenance
9.1 Service and maintenance packages include the maintenance and support services described in the shop.
9.2 Service packages automatically renew for the respective term unless canceled before the end of the current period.
9.3 Cancellation of subscriptions or service packages is possible at any time via email and becomes effective at the end of the current contract period.
9.4 Cancellations must be sent to:
info [at] cadian.info (info[at]cadian[dot]info)

10. Right of Withdrawal for Consumers
10.1 Consumers are generally entitled to a statutory right of withdrawal. Details are set out in the withdrawal policy.
10.2 In the case of digital content, the right of withdrawal may expire if the customer expressly agrees that the contract will be executed before the withdrawal period expires and acknowledges the loss of the right of withdrawal.

11. Warranty and Liability
11.1 The statutory warranty rights apply.
11.2 CAADiX shall be fully liable in cases of intent or gross negligence as well as in cases of injury to life, body, or health.
11.3 In cases of slight negligence, CAADiX shall only be liable for the breach of essential contractual obligations and only for foreseeable, typical contractual damage.

12. Applicable Law and Place of Jurisdiction
12.1 Italian law shall apply, excluding the UN Convention on Contracts for the International Sale of Goods, unless mandatory consumer protection regulations provide otherwise.
12.2 The place of jurisdiction for entrepreneurs shall, to the extent permitted by law, be the registered office of CAADiX GmbH.

Last updated: April 14, 2026